MacBook Pro Keyboard Issues: Apple's top notebook is pretty jammed

We tell you how we got the problem under control!

The new MacBook Pro 2016 without touchbar in 13 inch: A successful successor to the predecessor (left). Photo: Sascha Tegtmeyer
The new MacBook Pro 2016 without touchbar in 13 inch: The trackpad has become bigger and high-tech. Photo: Sascha Tegtmeyer

We use Apple's new top notebook MacBook Pro 2016 15 inch with Touch Bar and Touch ID since late November in the endurance test. The new super computer makes its job technically quite fantastic: hardware and software play together perfectly. Unfortunately, the hardware is struggling a bit: The new MacBook Pro has keyboard problems.

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In the meantime the hardware problems accumulate with the devices of Apple: During the iPhone 6 the touch screen fails ("touch disease") and the battery does not live up to its promises peel off the paint on the iPhone 7 Plus from the device - And even the new MacBook Pro 2016 is very prone to scratches. A much bigger problem with the MacBook Pro 2016 is the use of the keyboard.


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The new keyboard of the MacBook Pro 2016 is actually a technical masterpiece of Apple: It was designed to be as thin as possible and still provide a pleasant and crisp attack. That's the only way to make the notebook exceptionally thin while still creating a reasonably usable writing experience. For us journalists, the keyboard is the perfect compromise between visual appeal and functionality. But unfortunately there are problems with the keyboard of the MacBook Pro 2016.

The new MacBook Pro 15 inch with touch bar in the test: What can Apple's new supercomputer? Photo: Sascha Tegtmeyer macbook per 15 inch with touch bar and touch id i7 2,7 ghz 16gb ddr3 512 gb ssd
The new MacBook Pro 15 inch with touch bar in the test: The Space key is stuck! Photo: Sascha Tegtmeyer

MacBook Pro 2016 keyboard issues: Yes, where is it hooking?

Our MacBook Pro 2016 comes from the first batch ever delivered in Germany. We have the MacBook Pro 2016 15 inch with Touch Bar and Touch ID ordered directly after publication and received at the end of November. I had long hoped that this model would not be affected by the current keyboard issues. As a journalist, I use the keyboard daily and often, although I dictate a lot about voice input myself, which is faster and protects the keys. For some weeks, however, the problem with the jammed keys at MacBook Pro 2016 also occurred with me. This is the following problem: The keys simply remain clamped in their depressed position and do not return to their original position. At best, the keys can then no longer be used, as in the case of my Space key, for example, which can only be pressed and used on the extreme left-hand side. The keyboard problem of the MacBook Pro 2016 makes the device but partially unusable: worst case - so there are user reports, according to which the key is stuck and also provides for the action of the key. That means the key does not just stick to hers MacBook Pro 2016but also carries out the action such as permanently pressing a letter. This makes the MacBook Pro 2016 usable.

Already thinner and lighter: The new MacBook Pro 2016 15 inch with Touch Bar and Touch ID. Photo: Sascha Tegtmeyer
Already significantly thinner and lighter: The keyboard had to be redesigned. Photo: Sascha Tegtmeyer

MacBook Pro 2016 keyboard problem: Apple knows the problem

According to entries in forums and website articles, Apple knows the problem and has first MacBook Pro completely replaced. We will contact you in the next few days Apple Contact Store Support and see how the problem can be resolved. Other users have reported that they also have problems with the MacBook Pro keyboard and after a certain time they would have resolved themselves, and the keys worked perfectly again. It can not be ruled out that this is a software bug with MacBook Pro 2016. For me, the problem has been going on for over two weeks now, and it's time to to contact the support.

We'll keep you up to date on MacBook Pro keyboard issues.


Cheap accessories for many Apple products can be found at Amazon.de!

Advertising - Whether covers for your Macbook, smart covers for your iPad, Magic Mouse and Keyboard or bracelets for your Apple Watch: Really good and cheap Apple accessories can be found at Amazon.de in the online shop! (Commission Link)
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About Sascha Tobias Tegtmeyer 93 Article
As a journalist, passionate diver and ambitious stand up paddler, I've become more and more specialized in water sports topics. For several years as an online editor, content and SEO manager for the year Top Special Verlag in Hamburg, I edited the leading diving portal TAUCHEN.de editorially and am at home in the water sports industry. My passion is the sea and all the activities that can be practiced on, in, on and under water. To give this child a name, I created www.just-wanderlust.com - for all people who love the sea - love to travel and water sports like diving, surfing, stand up paddling.