[unpaid advertising because product test] When I first over the flaked paint on my iPhone 7 Plus in matte black reports The iPhone 7 was just four weeks on the market. Now many more users in Apple's support forum complain that their color is peeling off.
Once not paying attention and already it happened: that iPhone 7 corners somewhere and already the dull black paint of the brand new iPhone explodes. This is not only annoying, because the look of the iPhone 7 is gone and the blank spot is always in the eye. Also, the resale value of the device is immediately reduced. The problem with us last year is just a few weeks after the release of the new iPhone 7 Plus occurred.
iPhone 7: Many users report slightly flaking paint
That there are problems with the scratch resistance of the new iPhone 7 in diamond black, was already well known for the launch. Unhieldingly, for example the Apple Watch stainless steel in similar shiny color Space Black not at all scratch-prone. But that also the paint of the other iPhone 7 seems to cause such problems, is revealed only now: Once not paid attention and the paint will burst.
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What can one do against the peeling paint on the iPhone 7?
Basically: virtually nothing! For Apple the peeling paint and the then translucent aluminum is a purely cosmetic problem. It is therefore not affected by the warranty and we are not aware that the problem can be solved for a surcharge. If you have a cell phone insurance, you can check to see if such damages are covered. But the probability is rather low.
The iPhone 7 paint problems are most likely to occur on the speaker
Obviously, the problem also occurs without reason without being infected. In Apples Support forum increase the complaints that the paint on the iPhone 7 and iPhone 7 Plus also peels off, even if you carry the iPhone well protected in a shell. The iPhone 7 paint problems Overall, they are rare, but they accumulate over time. And it is also striking that the paint peels off the most on the speaker, as with our iPhone 7 Plus. These are bodies that are of course more vulnerable and prone to paint problems. Like us, the iPhone 7 Plus seems to be affected more often than the smaller iPhone 7. An official Statement from Apple there are not yet to the incidents. But obviously the optical defects of repair and exchange should be excluded. For the iPhone 7 in diamond black, Apple had even recommended from the outset to always carry the iPhone in a protective case. Our efforts to fix the paint problems on the iPhone 7 have all been lost. We therefore hope that Apple sooner or later offers a cheap payment option to have the paint damage rectified.
Update from the 26. February 2018: Even the successor models iPhone 8 (Plus) and iPhone X are affected
With the paint problems, the iPhone 7 (Plus) in matt black is not alone. Also the successor models iPhone 8 (Plus) and iPhone X get scratcheseven if you handle it with care. Also iPad Pro get scratched quite often. It's better there Apple Watch ordered in Space Black - Relatively Scratch Resistant, A certain amount of wear and tear after a certain time is very normal for everyday objects. However, flaking paint, which simply goes off the phone as it did in the case of the iPhone 7 (Plus), is not at all normal.
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